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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kimberly Fowler

January 22, 2024

4  out of  5 rating by Kimberly Fowler
"We’ve really had no personal communication from this office in the 3 years we’ve been there with home, auto & an umbrella. I can’t speak regarding others there, but today I had such a difficult conversation with one of them regarding wanting a change they agree was imputed incorrectly that we want to move our policies to a different office. She wasn’t friendly or compassionate at all; just more combative than anything."
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Lori Merhib

January 13, 2024

5  out of  5 rating by Lori Merhib
"Amazing and responsive customer service. She asked a lot of questions and provided information and alternates allowing me to make the best decision for my insurance needs."
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A Ramus

October 27, 2023

5  out of  5 rating by A Ramus
"Super helpful staff"
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David Suarez

October 12, 2023

5  out of  5 rating by David Suarez
"Great agent and support staff is the best I’ve come across!"
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Thomas Morales

October 9, 2023

5  out of  5 rating by Thomas Morales
"The ladies in the office are always sweet and very helpful. I’ve been with this office over 10 years and I’ve never had a bad experience. I highly recommend Jessica and her amazing team!"
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Nicki Says

September 20, 2023

5  out of  5 rating by Nicki Says
"Very sweet, helpful people"
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Mike Rodriguez

September 5, 2023

5  out of  5 rating by Mike Rodriguez
"Excellent assistance in any questions I have always great customer service eveytime I call ."
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Heather Reddick

August 25, 2023

5  out of  5 rating by Heather Reddick
"Professional, knowledgeable staff! If you want your personalized insurance needs met, this is THE office!"
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August 22, 2023

5  out of  5 rating by Ken
"Efficient, effective, quick, helpful, honest quotes, the perfect B to C interaction. Would 100% recommend."
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Anita May

April 15, 2023

5  out of  5 rating by Anita May
"Professional, friendly service"
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Denise Cantu

May 28, 2022

5  out of  5 rating by Denise Cantu
"Kristen honestly was so awesome and patient with us. It took me all day wrestling with my husband for info and she stayed on it. I was super excited to find out we are going to save over $700 a year. And we got equal coverage for our car insurance and better coverage for our home. Highly recommend bundling because that’s where you really save, also the drive safe and save is where it’s at. She’s a good neighbor ;)"
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Adam Ramirez

May 27, 2022

5  out of  5 rating by Adam Ramirez
"Kristen G was super fast and very prompt as well as professional to work with. She saved me in upwards of $700 a year from my previous insurance policy with another provider."
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Margo M

May 18, 2022

5  out of  5 rating by Margo M
"Cole Doughty is the best! We have all our insurance policies with her and I couldn’t imagine working with anyone else. She is always available to answer any questions or to help with any services. We highly recommend Cole Doughty at Jessica Kelly - State Farm Insurance for all your insurance needs."
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Regina Gonzales

May 16, 2022

5  out of  5 rating by Regina Gonzales
"Finally a business that puts customers first. I've been impressed with the level of service I receive anytime I call the office. The staff is knowledgeable and friendly. I recommend Jessica Kelly to all my friends and family."
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Zeke Tovar

May 9, 2022

5  out of  5 rating by Zeke Tovar
"I love the fact that when I need help, when I have a question, when there is a concern, just anything, Cole is always there and is very helpful. Always makes me happy to know that someone actually cares and gets back to me to check up."
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Christina Karrh

May 9, 2022

5  out of  5 rating by Christina Karrh
"It is always a pleasure to call this office. Everyone is so pleasant to speak with. We have especially enjoyed working with Cole over the last few years. She answers all of our questions regarding our home, auto, and life."
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Erika Juarez

April 6, 2022

5  out of  5 rating by Erika Juarez
"I would like to first thank Leonelle for all her hard work. After many years with USAA she was able to help me get matched coverage for much much less. She is consistent with service and always answers any questions I have right away. I am very happy with not only my insurance & the cost, but couldn’t be more satisfied with the great assistance we receive at this location."
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Amanda Tamez

August 3, 2021

5  out of  5 rating by Amanda Tamez
"Cole has been so helpful since we decided to switch to state farm and she definitely helped us save money!"
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Taylor Ojeda

May 12, 2021

5  out of  5 rating by Taylor Ojeda
"I had the pleasure of dealing with Cole. She was so professional, efficient and understanding. She got my insurance needs taken care of in a very timely manner. I highly recommend this location for your insurance needs, especially if you have a little bit of a different kind of business!"
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Tracey Wright

January 1, 2021

5  out of  5 rating by Tracey Wright
"Absolutely wonderful place"
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Taylor Gilroy

October 2, 2020

5  out of  5 rating by Taylor Gilroy
"My parents used Jessica Kelly and her staff for 26 years until their move to Florida. I have used them for both car and renter's insurance for several years now myself! Great staff, great service, and always quick to respond! Thank you Jessica Kelly & Staff!!"
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Minerva Garcia Ahumada Ruse

May 27, 2020

5  out of  5 rating by Minerva Garcia Ahumada Ruse
"Lovely and professional. Very knowledgeable about all types of insurance. If I could give these ladies 10 stars I would!"
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Reggie Rada

February 22, 2020

5  out of  5 rating by Reggie Rada
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The Market Cowboy

January 24, 2020

5  out of  5 rating by The Market Cowboy
"Danielle provides exemplary service to Jessica's clients, she always goes above and beyond to help! She is an asset to this company, as the Executive Director for Pacifica Senior Living, I realize how valuable employees like Danielle are to managers, business owners and most importantly our customers. I recommend Jessica Kelly to anyone looking for reliable service."
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Damian Maldonado

January 19, 2020

5  out of  5 rating by Damian Maldonado
"all the girls that work are the best, on making sure all your answers get solved and fixed giving you the options of support to handle any of your coverage."